Medical Disclaimer
Maternity is not a healthcare provider
Effective 2026-05-25 · Last updated 2026-05-25
If you only read one thing, read this.
01. In plain English
We’re a private app that helps you keep an honest record of your pregnancy and your baby, ask Sophie questions about what you’ve logged, and hand a clean PDF to your OB or pediatrician when they ask. We are not a clinic, hospital, telehealth provider, or medical device. We don’t diagnose, prescribe, or treat anything.
02. Why nothing here is medical advice
Educational content, tracker context, and Sophie’s responses are designed to help you feel calmer, more informed, and better prepared for conversations with your clinical team. We do not employ your clinicians, we don’t see your charts, and we don’t know the full picture of your medical history.
Where the app gives you numbers, weight percentile bands, dose-by-weight suggestions, sleep aggregates, kick-count milestones, those are tools built from published guidance. They are not personalized clinical recommendations. Always check with your clinician before acting on them.
03. Sophie, our AI mom-coach
Sophie is a large-language-model assistant. She reads what you’ve logged in the trackers and answers in plain language. Sophie:
- Is not a doctor, nurse, midwife, lactation consultant, or therapist.
- Can be wrong, miss context, or hallucinate facts.
- Will, by design, recommend you contact your clinician for anything that sounds urgent or out of normal range. Take those nudges seriously.
Don’t use Sophie to decide whether to give a medication, change a feeding plan, skip a vaccine, or delay a clinical visit. Use her to help you frame the question you’ll bring to your provider.
04. The OB-shareable report
The PDF you generate from your tracker history is a summary of what you logged. It is not a medical record, a chart note, or a substitute for the assessment your OB or pediatrician will perform. Your clinician decides what weight to give the information you share, and what to do next.
05. What to do if you are worried
When in doubt, call your clinician. The trackers and Sophie are there to help you describe what you’re seeing, not to decide whether it’s safe to wait. If you can’t reach your usual provider, contact your local maternal health line, a triage nurse, or your nearest emergency department.
06. Emergencies
If something feels dangerous, act.
Emergency numbers differ by country, and the right one depends on where you actually are right now. Some of the most common:
| Where you are | Emergency | Mental-health / other lines |
|---|---|---|
| United States | 911 | 988 (Suicide & Crisis Lifeline) · 1-800-222-1222 (Poison) |
| Canada | 911 | 988 (Suicide Crisis Helpline) |
| United Kingdom | 999 (or 112) | 111 (NHS urgent advice) · 116 123 (Samaritans) |
| European Union & much of Europe | 112 | Local health and crisis lines vary by country |
| Colombia | 123 | 106 (mental-health support, where available) |
| Mexico | 911 | SAPTEL: 55 5259 8121 (crisis support) |
| Australia | 000 (or 112 from a mobile) | 13 11 14 (Lifeline) |
This list is for convenience only and may change. If you’re unsure, or you’re somewhere not listed here, check the official emergency number for your country before you need it. In most of Europe and many other countries, 112 reaches emergency services.
07. Perinatal mental health
Pregnancy and the postpartum period are major mental-health events. If you are persistently sad, anxious, sleepless, having intrusive thoughts, or feeling disconnected from your baby, please reach out to a perinatal mental-health professional or your clinician. The app is not a substitute for therapy.
08. Special cases
High-risk pregnancies, NICU stays, complex feeding scenarios, chronic conditions in mom or baby, and medication interactions all need care that is specific to you. Generic tracker context and AI-generated explanations are not a substitute for the guidance of your own care team.
09. Jurisdiction
The Maternity App is operated from Calgary, AB, Canada. The standard of care, available services, and emergency numbers vary by country. Always follow the local guidance where you actually live.
10. Contact
Concerns about a specific piece of in-app content or a Sophie reply that misled you? team@maternity.app. For general support see /help.
